About Us

Premium Sofas. Comfort, Style, and Customer-Focused Service.

Welcome to Pinaq, a U.S.-based eCommerce store offering premium sofas for customers looking to create comfortable, stylish, and inviting living spaces.

We believe buying furniture online should be simple, convenient, and trustworthy. That’s why we focus on clear product information, secure payment processing, reliable shipping, and responsive customer support.

What We Offer

Pinaq specializes in premium sofas designed to complement a variety of living spaces and interior styles. Our product pages provide available information about materials, features, dimensions, colors, and other specifications to help customers make informed purchasing decisions.

We currently serve customers throughout the United States.

Our Commitment to Customers

We aim to make every part of your shopping experience straightforward—from selecting your sofa to receiving your order.

Our customer-focused approach includes:

• Premium sofas designed for comfort and style
• Free shipping on eligible U.S. orders
• Order processing within 1–2 business days
• Standard shipping within 5–7 business days after processing
• Secure payment processing
• Order tracking after shipment
• 14-day returns for eligible purchases
• Refund processing within 1–2 business days after approval
• Customer support with a goal of responding within 1 business day

Why Choose Pinaq?

We understand that customers want more than a quality product—they want confidence in the company they purchase from.

Pinaq combines premium sofas, convenient U.S. shipping, secure checkout, straightforward policies, and customer-focused support to provide a dependable online shopping experience.

Whether you’re furnishing a new home, refreshing your living room, or looking for a comfortable centerpiece for your space, we’re committed to making your purchase experience simple and convenient.

Our Customer-First Approach

Clear communication is an important part of how we serve our customers. We strive to provide helpful product information, transparent shipping expectations, secure payment options, and accessible support before and after your purchase.

If you have questions about a product, order, payment, shipping, return, or refund, our Customer Support team is ready to help.

Contact Us

Phone: +1 478 923 4594
Email: support@pinaq.shop
Address: 2620 Watson Blvd, Warner Robins, GA 31093, United States
Business Hours: Monday–Friday, 9:00 AM–7:00 PM (USA Time)

We aim to respond to customer inquiries within 1 business day.

Pinaq

Premium Sofas. Comfort, Style. Straightforward Service.